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Book details of 'Effective Security Management, Fourth Edition (Effective Security Management)'

Cover of Effective Security Management, Fourth Edition (Effective Security Management)
TitleEffective Security Management, Fourth Edition (Effective Security Management)
Author(s)Charles Sennewald
ISBN0750674547
LanguageEnglish
PublishedFebruary 2003
PublisherButterworth-Heinemann
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Reviewer Rob Slade wrote:
The preface makes clear that the author's major background is in the field of physical security. This is evident in places throughout the rest of the book, but much of the material is more broadly applicable. The introduction presents a wonderful statement about management, that it is "the ability to create an environment in which other individuals willingly participate to achieve objectives." Part one deals with general security management. Chapter one outlines some principles of organization, and provides an excellent overview of the basics of management. The physical security background shows in, for example, the assumption that demonstrating a "contribution to profits" is relatively straightforward and easy to quantify. The review questions at the end of the chapter are an adequate summary of the material, but provide no more than a simple reading check. Organizational structure, in chapter two, is based on the real world rather than theory. Sennewald notes the difference between formal and informal arrangements, as well as both the good and bad reasons that the two exist. Security's role in the organization emphasizes physical security, but chapter three also addresses non-traditional functions such as training, internal consulting, and executive protection. Chapters four, five, and six deal with the roles of, respectively, the security director, supervisor (emphasizing the chain of command), and employee (mostly stressing personal character and integrity). Part two addresses security personnel management. Chapter seven, on hiring, is reasonable, but fails to provide useful guidance on avoiding common pitfalls in reviewing resumes and interviewing candidates. There is, for example, a heavy reliance on open-ended questions, which often backfire on interviewers since the responses tend to be so different that it makes the difficult task of judging between people even harder. The creation of a job description, in chapter eight, provides good pointers and a helpful outline. There are more complaints about how training is done poorly than suggestions about how to fix the problem in chapter nine. The material on discipline, in chapter ten, is good but not great. In regard to the motivation of employees, Sennewald presents the classic "Theory X and Theory Y" model, but chapter eleven is more concerned with pointing out the disadvantages of punishment and control (X) than with suggesting how to support employees (Y). Chapter twelve, on promotions, repeats many of the points of chapter seven. The vague look at communications, in chapter thirteen, is not necessarily helpful. The classic debate between employment of, or contracting out, security personnel is presented in chapter fourteen. Part three considers operational management. Budgeting, in chapter fifteen, is a good start for those without a financial background, but gets bogged down in specific forms. The basics of risk management (albeit limited to physical security situations) is introduced in chapter sixteen. Some expansion is given in chapter seventeen, but the content is generally duplicated, and I wonder why the chapters were split. Review and audit, renamed the security survey, is important, but chapter eighteen seems to be a not-completely-recycled magazine article. It seems odd to cover office administration, in chapter nineteen, but many physical security officers may have limited office background, so this might be quite useful. The discussion of policy and procedures, in chapter twenty, primarily deals with procedures. Chapter twenty one, on computers and security management, is the longest in the book, but is only a computer literacy article and addresses no specific security applications. Sennewald argues that tatistics can be useful, but chapter twenty two does not provide much direction in their manipulation. Part four deals with public relations. A pedestrian selling job for security is in chapter twenty three. The relationship with law enforcement, in chapter twenty four, emphasizes what the police can provide. Chapter twenty five promotes cooperation with those in the same industry and the importance of trade groups, as well as community service. This latter topic is expanded in twenty six. Chapter twenty seven is a very recognizable list of thirty two "jackass traits" for managers, pointing out all kinds of mistakes people can make. How to improve your performance gets less space, and it is hard to know where to draw the line between opposing problems, such as "the Despot" and "The Popularity Kid." Despite specific problems, this book provides some extremely valuable advice for security managers of all kinds, not just the physical security officers at whom it is aimed. copyright Robert M. Slade, 2003

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Book description:

This latest edition of Effective Security Management retains the qualities that made the previous editions a standard of the profession: a readable, comprehensive guide to the planning, staffing, and operation of the security function within an organization. All chapters are completely updated with the focus on practical methods that the reader can put to use in managing an effective security department.The Fourth Edition covers current computer applications that can help in the administrative, managerial, and supervisory aspects of the security function. In addition, two new chapters address employee management in detail. The first, Lifestyle Management for Managers, will discuss motivation at work: the how, when, where, what and why of self-motivation for the boss. The second, The Departing Employee, will discuss the exit interview and the information that can be gained in that process. Also, back by popular demand, are the author's "Jackass Management Traits," 32 humorous portrayals of negative management traits that illustrate very real problems that can undermine the effectiveness of supervisors and managers.* Includes a new chapter on the use of statistics as a security management tool * Contains complete updates to every chapter while retaining the outstanding organization of the previous editions * Recommended reading for The American Society for Industrial Security's (ASIS) Certified Protection Professional (CPP) exam

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