The Virtual Bookcase Reviews of 'Using Email Effectively: What You Need to Know (What You Need to Know)':
Reviewer amazon.com wrote:Here's everything you need to know to communicate effectively through e-mail. Most of us discover through painful experience what works and what doesn't with e-mail communication. Part of the education is learning the culture of the Net, and part is adjusting our regular writing styles to the screen. Although this book's nuts and bolts are about UNIX e-mail programs and commands, the majority is devoted to style and would be helpful to anyone. There's also a terrific chapter on mailing lists if you really like a lot of e-mail.
Reviewer Rob Slade wrote:
This is about email at its most generic: in-house, Internet or BBS, it doesn't
matter. Specific examples are given from mail, mush, MH, Elm, Pine, Z-mail,
Endora and cc:Mail, but most of the material is conceptual, and not keystroke-
dependent.
Contents include basic operations, netiquette, productivity tips, organizing
mail, network addressing, mailing lists, customizations, extra touches
(signatures, smileys, etc.) and non-text files. The book is short, and
therefore easy to read. While it is difficult to suggest that they should be
added, I did notice that items which might be helpful (such as the preparation
of messages with word processors, or the injunction against commercial
broadcasts) are either missing or only minimally covered.
An interesting and useful feature is the inclusion of marginal anecdotes and
comments, mostly by other O'Reilly staff. Since communication is personal, and
email usage even more so, this adds very important balance to the work.
copyright Robert M. Slade, 1995
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